Secret behind Zoho’s success

I recently returned from NASSCOM Product Conclave. On the eve of day-1, November 9th, 2011 I had a 10 minutes interaction with Sridhar Vembu, Founder & CEO, ZOHO Corporation.  I greeted him at first as “Sir”. With a bright smile on his face he looked at my name tag and said, “Aninda, you can call me Sridhar”. “Sridhar, how do you source and retain talent?” was my next question to him.  He stood up and said “let’s walk down towards the main hall”. We stood up. He quickly kept his iPad inside the pouch and we started walking towards the main hall.  “Aninda,” he began, “I do not go by qualification. I recruit candidates who are usually school/college drop-outs, class10 /12 pass or physically challenged and then I train them up, give them more education under Zoho’s premise and they stay with me forever”.  I stared at him and quickly asked “But now Zoho is a brand, what will be your suggestion to the start-ups? How can they follow this model?” He replied “When I boot strapped this company I started with this model, and if I can do it, even others can”.  By now we had reached near the main hall. I escorted him inside, house full of delegates. I thanked him, exchanged a smile and left the place.

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